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FAQ – ScentsForAll

Frequently Asked Questions (FAQ)

Answers to common questions about ScentsForAll products, shipping, and policies.

General Questions

Are your fragrances 100% authentic?

Yes. At ScentsForAll, we only sell 100% genuine and authentic perfumes, colognes, and beauty products sourced from trusted suppliers. We do not sell imitations or knockoffs.

Do you sell tester bottles?

No. We only sell brand-new, sealed retail bottles to ensure quality and authenticity.

Shipping & Delivery

How much does shipping cost?

We offer FREE U.S. shipping on orders over $59.95. Orders below that are charged a flat shipping fee of $7.95. Express shipping options are also available at an additional cost.

How long does shipping take?

Ground shipping takes 5–7 business days (excluding weekends and holidays). Express delivery options are available for faster shipping.

Do you ship internationally?

Currently, we ship within the U.S., including Puerto Rico, Alaska, and Hawaii. Delivery times may vary for remote locations.

Returns & Exchanges

Can I return or exchange a product?

Due to health and hygiene reasons, all sales are final. However, exchanges may be allowed if the product is unopened and in resalable condition within 7 days of delivery. Please review our Return & Exchange Policy.

What if my item arrives damaged or defective?

If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear photos and/or a video. We will resolve the issue quickly. See our Damage or Defective Products Policy.

Payments & Orders

What payment methods do you accept?

We accept major credit cards, debit cards, and secure online payment options. All transactions are encrypted for your protection.

Can I cancel or change my order?

Orders are processed quickly to ensure fast shipping. If you need to make a change, please contact us immediately at support@scentsforall.com. Changes cannot be guaranteed once the order has shipped.

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